Privacy Policy

Introduction

Welcome to Bodi Bar. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, book appointments, or interact with our website.

Information We Collect

Personal Information

When you book a session or create an account with Bodi Bar, we collect:

• Full name
• Date of birth
• Mobile phone number
• Email address
• Emergency contact name and phone number

Health Information

To ensure your safety and provide appropriate care, we collect:

• Medical history and health conditions
• Current medications
• Information about pregnancy status
• Details about circulatory disorders, blood pressure, diabetes, heart conditions
• Information about recent surgeries or injuries
• Skin conditions or other relevant health concerns

Booking and Transaction Information

• Appointment dates and times
• Services purchased (packages and individual sessions)
• Payment information (processed securely through our payment processor)
• Package validity and expiration dates

Marketing Consent

• Photography and image consent for before/after photos
• Permission for use of images in marketing and social media

How We Use Your Information

We use your information to:

• Provide Services: Schedule and conduct your Bodi Roll sessions safely and effectively
• Ensure Safety: Review health information to determine suitability for treatment and provide appropriate care
• Communication: Send appointment confirmations, reminders, and our Client Care Guide via email
• Customer Service: Respond to inquiries and provide support
• Marketing: With your consent, send promotional offers, wellness tips, and updates about our services
• Legal Compliance: Maintain records as required by law and for liability protection

How We Protect Your Information

We implement appropriate security measures to protect your personal and health information:

• Secure storage of digital records with password protection
• Limited access to information (only authorized staff)
• Secure payment processing through trusted third-party processors
• Regular review and update of security practices
• Physical security measures at our studio location

Information Sharing

We do not sell, rent, or trade your personal information. We only share information when:

• Required by Law: When legally obligated to comply with regulations or legal processes
• Emergency Situations: With emergency contacts in case of medical emergencies during sessions
• Service Providers: With trusted third-party service providers (payment processors, booking systems) who are contractually obligated to protect your information
• With Your Consent: When you explicitly authorize us to share information (e.g., for marketing purposes)

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Withdraw Consent: Opt-out of marketing communications at any time
• Photography Consent: Withdraw consent for use of images in marketing materials

Data Retention

We retain your information for:

• Active Clients: Duration of your relationship with Bodi Bar plus 7 years for liability and legal purposes
• Inactive Clients: 7 years from last appointment for legal and insurance requirements
• Marketing Images: Until consent is withdrawn or no longer relevant

Cookies and Website Data

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic and usage patterns
• Provide personalized content

You can control cookie settings through your browser preferences.

Third-Party Services

We use trusted third-party services including:

• Bookly: For appointment scheduling and calendar management
• WooCommerce: For processing purchases and managing cart/checkout
• Payment Processors: For secure payment processing
• Email Services: For sending appointment confirmations and care guides

These services have their own privacy policies and we encourage you to review them.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect information from individuals under 18 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website with a new effective date
• Sending an email notification to registered clients
• Displaying a notice at our studio